Download your cards1 to your mobile and pay conveniently at contactless points of sale with the CaixaBankNow app.
With CaixaBankNow, paying with your mobile is very easy
My preferred payment card
You will see that your card has been marked "Preferred card", but what does that mean? You usually have one that you use more often than another. When you have more than one downloaded card, you can choose the one you use most often by marking it as your referred card and it will be the card you will use for most of your purchases.
I have already enabled mobile payment. How do I pay?
You just have to unlock your phone and bring it close to the contactless point of sale, and you will automatically pay with your preferred card! For security reasons, if more than 45 seconds have passed since you unlocked your phone, we will ask you to authenticate the payment using the security method you have on your phone (fingerprint, facial recognition, pattern or PIN).
With CaixaBank, you can choose the most convenient payment method
If you have an Apple or Samsung device, you can add your cards to Apple Pay or Samsung Pay. You can also add your cards to Garmin Pay or Fitbit Pay.
Pay for your shopping online
An easy and secure way to shop in online stores.
Remember also...
If you don't have your physical card with you, with CaixaBankNow you can:
- View your card details to shop online
- Withdraw cash with a code
- Send money with Bizum
Once you have downloaded one or more mobile payment cards from CaixaBankNow, you can pay with your phone quickly and securely. There are two payment methods:
1. Unlock and pay. You just have to unlock your phone and bring it close to the contactless point of sale, and you will automatically pay with your preferred card. For security reasons, we will sometimes ask you to authenticate the payment using the security method you have on your phone (fingerprint, facial recognition, pattern or PIN). For example, if more than 45 seconds have passed since the device was unlocked. After authenticating, bring your cell phone back to the contactless point of sale.
2. Pay with another card. If you have more than one mobile payment card and you want to pay with one that is not your preferred one, hold down the CaixaBankNow app icon down for 1 second and select the option "Pay with your phone." A screen will open with all your mobile payment cards, and by clicking on "Pay with this card," you will be able to pay with the card you choose at that time.
There is always one card that you use more than the others. Make the card you use the most your favourite.
The card that is marked as a favourite will be the one that will be used by default for "Unblock and pay" payments.
To change your favourite card, go to My Cards and click "Mark as favourite" for the mobile payment card you want.
No. Once you have one or more mobile payment cards downloaded, you can pay without needing to open the app.
Close the CaixaBankNow app and reopen it. You will have to download the mobile payment card again.
Try moving your mobile slowly over the POS terminal. Some mobile phones have a weaker NFC signal and it may take a few seconds to read your card.
Mobile payment with CaixaBankNow replaces the card PIN with your mobile's security method (fingerprint, facial recognition, pattern or PIN), which is a much more convenient and secure system.
Yes. Just like making payment at a POS terminal, if you position your mobile by the ATM's contactless reader, you can withdraw cash. In this case, we will ask you for the card PIN.
No. Mobile payment cards do not have a CVV and therefore you will not be able to make purchases online.
We recommend that you uninstall CaixaBank Pay and start using CaixaBankNow for your payments. Remember that you will have to download your cards again in CaixaBankNow.
The CaixaBank Pay app will disappear soon, so you will find all the developments and new payment features in CaixaBankNow.
In order to be able to pay with CaixaBankNow, like with any other payment app, you must select it as the default payment app on your Android phone.
To do this, you must go to Settings; then, in wireless connection settings, go to the Tap to pay option.
When you download the first mobile payment card to CaixaBankNow, we will ask you to select it automatically.