CaixaBank has won several prizes for innovation, and it hopes to reap further success in the future with the support of its customers:



With the BSI certification, ”la Caixa” demonstrates to its customers, competitors, employees and investors its commitment to attaining the highest levels in quality and service.

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Since 1997, Aqmetrix has developed a comprehensive scorecard for financial institutions based on the ongoing analysis of the performance (presentation of the service) and the offer of the markets' leading financial institutions. To date, the company has rated over 150 companies in more than 16 countries in Europe and America.

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ANSI-ASQ National Accreditation Board (ANAB)


The ANSI-ASQ National Accreditation Board (ANAB) provides internationally recognized accreditation.

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Seal of Excellence


CaixaBank has received the highest rating in the Seal of Excellence in Spain. The Seal has been awarded by the European Foundation for Quality Management. It distinguishes organizations, institutions and companies that 

successfully implement the EFQM Excellence Model in their management activity and commit to ensuring the satisfaction of their interest groups; among others, customers, employees and society as a whole.

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