CaixaBank Contact
CaixaBank contact phone number
We're here 24/7 to answer your questions and resolve any issues.
Frequently asked questions about doubts or issues
Get fast answers to your questions.
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You can reset your password from our channels:
- CaixaBank's online banking: accessing the app on your mobile, "Have you forgotten your credentials?".
- From an ATM: go to “More transactions” > “CaixaBankNow keys and signature” > “Recover CaixaBankNow keys”. Or, request assistance by calling 93 887 25 25 / 900 40 40 90 (CaixaBank) or to 93 887 25 08 / 900 211 211 (Imagin).
- Imagin app: enter the "Recover access keys" option or press "Can't log in?".
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This may be due to insufficient funds, security limits, or preventive blocks. We recommend checking your card activity in CaixaBankNow, or requesting assistance by calling 93 887 25 25 / 900 40 40 90 (CaixaBank) or 93 887 25 08 / 900 211 211 (Imagin).
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You can request it from CaixaBankNow as we explain here, or by talking to your adviser through the app.
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It is a portion of your balance that you cannot use temporarily, for example, due to pending cash or cheque deposits, withholdings by the Tax Agency, or garnishments. You can check it in CaixaBankNow under Accounts > My Accounts by clicking on the withheld amount.
Contact options
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