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Find the most frequently asked questions from our customers here
To recover your CaixaBankNow digital banking access codes, you need a CaixaBank credit or debit card and your mobile phone at hand. You can restore your CaixaBankNow access codes online. Make sure your mobile phone number is the one you have registered with Caixabank.
Restore your password
To make an appointment with your adviser, access CaixabankNow via the app or the website and once there, access the My adviser area. If you have any doubts, ask Noa the virtual assistant here.
Can't find what you're looking for?
We resolve your queries by calling 93 887 25 25 or 900 40 40 90, or the senior customer service number 93 887 25 24 or 900 365 065.
Not a customer yet?
Become a customer in a few steps and contact us whenever you want from the CaixaBankNow app.
Contact form
Send us an email with your enquiry or suggestion quickly and easily. You will receive an email with the response to your request.
If you prefer, you can contact us through social media
Add 626789079 to your mobile contact list and we will answer your queries free of charge 24 hours a day, 7 days a week.
24 hours a day, every day of the year, through our @CABK_Responde channel.
Find the phone contact you need
We offer different telephone support services for issues related to:
SegurCaixa Adeslas
900 50 50 40
91 125 98 41
Confirming
96 029 03 50
Retail Service (POS, CyberPack and POS tablet) 91 435 30 28
SegurCaixa Adeslas
For individuals and the self-employed:
For companies:
Direct access to the Service
Health and Dental Insurance
Emergencies,consultations, authorisations and reimbursements
91 919 18 98
Health Emergencies
93 253 26 72
Health care abroad:
+34 91 745 32 80
Dental appointment
900 229 922
91 955 19 00
Home Insurance
Assistance, claims and management
91 489 43 17
Car Insurance
Roadside assistanceclaims and policy management
91 125 98 49
24 hour roadside assistance
900 301 900
+34 93 463 11 69 (from abroad)
Death insurance
91 125 98 36
Travel assistance
91 831 51 32
Business
91 125 98 42
MyBox Commitments
91 991 78 21
900 110 434
Repatriation
91 572 43 33
Agroseguro
91 038 74 38
CL Fishing, CL Hunting and CL Ganado
91 590 97 52
Transport
91 567 74 32