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Cookies policy

1. What are cookies?

The CaixaBank S.A. web page www.CaixaBank.es, uses cookies and other files with a similar function. Cookies are small data files that are sent to the user’s computer, mobile telephone or other access device when they visit a web page and which make it possible to obtain information on their browsing habit or a code that can univocally identify the user.

2. Cookie types and purposes.

When browsing through this web site, session cookies and persistent cookies are used which, in turn, can be own or third party cookies.

Session cookies are designed to gather and store data while users access a web page. They are usually used to store information that is only kept for rendering the service requested by the user on one single occasion.

Persistent cookies are a type of cookie where the data remain stored in the terminal and can be accessed and processed during a defined period of time by the party responsible for the cookie, with said time period ranging from a few minutes to a few years.

OWN COOKIES: These are created or managed by the party responsible for web page, CaixaBank S.A. The web page www.CaixaBank.es uses its own persistent cookies with the following purposes:

Technical Cookies:

These are ones that allow users to browse through a web page, platform or application and use the various options and services on it such as, for example, controlling data traffic and communication, identifying the session, accessing limited access sections, and using safety elements while browsing.

Personalising cookies:

These cookies allow users to specify or personalise some features of the general web page options. For example, define the language, screen background, sections marked as favourites, the type of browser through which you access the service, etc.

Analysis cookies:

These are the ones that are used to follow-up and analyse web user behaviour and draw up browser profiles, to improve the goods and/ or services on offer, based on an analysis of the usage data.

THIRD PARTY COOKIES: Administered by personalisation and analysis and advertising service providers not belonging to CaixaBank S.A.

Below is a list of the third parties who are able to set up and access cookies (not exempt of information and consent) on your equipment, including the purposes for which the information they store is used:

Technical: These are ones that allow users to browse through a web page, platform or application and use the various options and services on it such as, for example, storing the contents for distributing videos or sound or sharing contents on social networks.

Personalising: These cookies allow users to specify or personalise some features of the general web page options, specifically the browsing language, the number of search results you want to be shown per page, if you want to turn on the Google Safe Search filter the type of browser through which you access the service or the volume options for videos.

Analytical cookies: These enable the cookie administrators to track and analyse the behaviour of users of the associated website and create navigation profiles for site users, in order to make improvements based on the analysis of data on the use regarding the offer of products and/or services.

Advertising cookies: These enable more efficient management of the advertising spaces in the website, application or platform where the requested service is provided, based on criteria such as the published content or the frequency with which adverts are shown. 

3. Deactivating or eliminating cookies.

Most web browsers allow user preferences on the use of cookies to be managed at all times. Users can adjust their browser to reject cookies or to eliminate certain cookies depending on their criterion.

To set up the cookies, users can access:

Google Chrome: Tools → Set up → Show advanced settings → Content set up → Cookies → Block site data and third party cookies

Mozilla Firefox: Tools → Options → Privacy → Record file → Use a personalised set up for the record file (deselect all boxes).

Internet Explorer: Tools → Internet Options → Privacy → Set up for the Internet area (raise the navigation bar until all cookies are blocked).

Safari: Edition → Preferences → Privacy → Block cookies (select “always”).

Opera 19: Menu → Set up → Privacy and security → Section cookies (select Block third party cookies and site data).

Users can revoke their consent to using cookies on their browser by following the indications above.

Users must take into account that some content features on the web page www.CaixaBank.es are only available if cookies are accepted on your browser. If you decide to accept or block certain cookies (depending on their purpose), this may affect, either wholly or partially, the normal operation of the web page or prevent access to some of its services.

4. Updates and changes to the Cookies policy.

CaixaBank S.A.can modify this Cookies Policy according to new legislative, regulation demands or in order to adapt said policy to the instructions handed down by the Spanish Data Protection Agency.

Users will be notified of any significant changes made to this Cookie Policy, by notification on the web page.