3. Deactivation or elimination of cookies.
To configure cookies, you can do so from your browser via the following links:
Please note that certain features of the content on the www.caixabank.es website are only available if you allow the installation of cookies in your browser. If you decide to not accept, or block determined cookies, depending on their purpose, this could affect, totally or partially, the normal operation of the website or could prevent access to some of its services.
4. Personal data processing
4.1 Party responsible for data handling
CaixaBank S.A. is responsible for handling personal data, its full name and contact details are as follows:
Company Tax Number: A08663619
Address: Calle Pintor Sorolla, 2-4, 46002 Valencia
Telephone: 900 40 40 90, +34 938 87 25 25
4.2 Contact information of the data protection controller
You can contact the data protection controller via the following link www.caixabank.com/delegadoprotecciondedatos
4.3 Purpose of data processing and legal basis
The purposes of processing are outlined in "Purpose of cookies and third-party cookies/configuration and rejection of cookies.").
4.4 Legal basis of the processing
The legal basis of processing is your consent, which you can manage and reject in ("Purpose of cookies and third-party cookies/configuration and rejection of cookies.") and ("Deactivation or elimination of cookies").
4.5 Data recipients
CaixaBank S.A. will share the information collected with:
- The data can be communicated to authorities and public bodies, for compliance with required legal obligations, as well as to service providers and third parties necessary for the management and execution of cookies.
- Service providers entrusted by us to process data are: Google, Tealium, Adobe, Doubleclick, Criteo.
In addition, the third-party cookies identified in section 2 ("Purpose of cookies and third-party cookies/configuration and rejection of cookies."), we would remind you that these cookies are either sent from a domain not managed by CaixaBank S.A., but by the corresponding third-party, or they are sent from our domain, but the information gathered is managed by this third-party.
4.6 Transfers to third countries
Data processing is carried out by service providers located within the European Economic Area or in countries determined to have an adequate level of data protection.
In other cases, we guarantee the security and legitimacy of the data processing, and require our providers to have binding corporate regulations in place that safeguard data protection in a manner similar to that established by European regulations, covered by the Privacy Shield policy, in the case of service providers in the US A, or are party to the standard clauses of the European Union.
4.7 Data storage period
Personal Data shall be processed and stored for as long as required by the purpose for which they have been collected. In accordance with the data protection regulations, the personal data may be stored for a longer period, whenever the user has given consent to such processing, for the sole purpose of complying with the legal obligations required of CaixaBank, and for the formulation, exercise and defence of claims.
4.8 The exercise of rights and the handling of claims before the Data Protection Authority / Rights of data subjects
The holder of personal information can exercise their rights to such data (access, portability, consent withdrawal, rectification, opposition, limitation, deletion) in accordance with regulations in force, in CaixaBank offices, in APARTADO DE CORREOS 209-46080 VALENCIA, at www.caixabank.com/ejerciciodederechos, or through [their/your] digital or mobile banking. Similarly, [you/they] can address any complaints or claims arising from the processing of your personal data to the Spanish Data Protection Agency (www.agpd.es).
You can find more information on these rights here.
4.9 Development of profiles
If you consent to the use of information obtained through cookies for behavioural advertising purposes, your browsing will be personalised to show you advertising based on your interests, from a profile developed based on your browsing activity.