1. Register for CaixaBankNow online banking
You need to register for CaixaBankNow to be able to authorise online purchases.
You must have provided your mobile phone number at your CaixaBank branch to obtain your CaixaBankNow username (identifier) and password.
If you do not yet have your login details, request them at:
2. Download the CaixaBankNow app and sign in
You will need it to authorise your purchases. Sign in using your username and password or biometric data. If you do not have the app, you can download it here:
3. Activate notifications in CaixaBankNow
When you need to authorise an online purchase, we will send a notification to your phone.
How can I authorise my online purchases?
Steps to authorise your purchases from the CaixaBankNow app:
Continue to make purchases by entering your card details in the online store.
You will receive a notification to authorise the purchase.
Sign in to the CaixaBankNow app either directly or through the notification to authorise the purchase (you can also cancel it).
FAQs
What happens if I don't receive the notification?
If you do not receive the notification to authorise the purchase, go to CaixaBankNow online banking (via the app or website) and authorise your purchase in "Pending transactions" in the Messages or MailBox section.
Can I authorise online purchases through the CaixaBankNow website?
Yes, you can do this from your computer, but you will not receive the notification at the time of purchase if you do not have the app and notifications activated.
Forgotten your CaixaBankNow
login details?
If you already had your CaixaBankNow login details but you cannot remember them, you can recover them here: Recover your login details.
Do I have to authorise
all my purchases?
Not all purchases will require authorisation. See here for more information about when authorisation will not be necessary.