New technologies and the internet. A virtually inseparable pairing that keeps us constantly connected to cyberspace. And the cybercriminals know it only too well. They see our mass, intensive internet use as the perfect opportunity to carry out their attacks. 

This October, as part of National CyberSecurity Awareness Month (NCSAM), CaixaBank will be working on various initiatives to help customers (and society at large) learn about all the risks out there in cyberspace - and how we can use digital best practices to minimise our risk of being the next victim of a cyber attack.    

The human factor, key to cyber attacks

The human factor is key to cyber attacks. 'Successful' cybercriminals use more than just increasingly sophisticated technologies. The true key to their success lies in the way they use deception to carry out their attacks - and we call it social engineering

Whilst IT security tools like anti-malware software are an essential part of protecting yourself against cyber attacks, they're never 100% infallible. Other things like keeping your devices and apps constantly updated, protecting your online identity properly, and monitoring WiFi connection use are equally important. But you should still always check all messages thoroughly, pay maximum attention, and never click on any attachments or links if you even have the slightest suspicion; basically, using your common sense is undoubtedly your best defence. This is why it's important to stay up-to-date with the risks you come across every day when you're online - and to know how to avoid them.

Our cybersecurity culture at CaixaBank

At CaixaBank, people's security comes first. Which is why we've been working for some time on implementing extensive cybersecurity awareness programmes and content for our employees, customers and society in general. 

Initiatives like the CaixaBankProtect NEWS newsletter we email to customers every quarter, keeping our Security section on our website permanently updated, posting content on social media, and participating in and organising specialist conferences, all show our clear commitment to a culture of security.