Your coverage Jump to this section 
Commitments Jump to this section Your digital services Jump to this section Glossary of terminology Jump to this section We offer you an extensive medical directory, the most advanced technologies and plans for the early detection of illnesses with a monthly fee with no increases during the first three years1.
Free check-up
Annual medical check-up, tailored to the age of each insured party.
Integral dental coverage
More than 185 of our own dental clinics, where you can access 46 free services and benefit from a 10% discount on orthodontic and implantology franchises.
Travel assistance abroad
Up to €30,000 without any additional costs.
MyBox Salud commitments
Agility in authorisations and reimbursement management.
A detailed account of everything MyBox Salud can offer you.
This applies to any medical authorisation, managed through CaixaBankNow or the Adeslas.es Client Area, in order to access our healthcare services.
This applies to reimbursement requests for costs that are managed through CaixaBankNow or the Adeslas.es Client Area, once we have received your request along with all the documentation.
This applies to reimbursement requests for costs that are managed through CaixaBankNow or the Adeslas.es Client Area, once we have received your request along with all the documentation.
In the event of non-compliance with the timeframe indicated above, customers can call 91 991 78 21 to request a review of compliance with these commitments, and where appropriate, the payment of €200 as monetary compensation.
Access all our digital services to care for your health, via CaixaBank App or Adeslas Customer Area.
Medical directory
Find the nearest medical professionals and centres, make an online appointment and access remote consultations.
Authorisations
Have the medical centre’s counterfoil at hand to attach documents online and track the request.
Reimbursements
Attach the complete documentation, indicate the account to be used for the reimbursement and track it.
Digital card
Use this to identify yourself at the medical centre, you can access it from the app on your mobile phone.
General medical advice
From wherever you are, talk to a doctor by telephone, chat, video call or email.
Psycho-emotional guidance
Learn to manage your emotions properly with the help of our psychologists, from wherever you are.
Medical advice for children
Satisfy any queries you may have about the health of young children.
Personalised health programmes
Lifestyle, prevention and care plans (cancer, diabetes, cardiovascular diseases, hypertension, respiratory health and back disorders).
We know that there are some concepts in your policy that may be difficult to understand. Therefore, we will now explain some technical terms to help you gain a better understanding of your health policy:
