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MyBox Decesos Plus
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MyBox Decesos Plus

Supporting your loved ones at the most difficult time

When a relative passes away, there are numerous procedures and paperwork involved, which also involves making different decisions. The MyBox Decesos Plus1 and MyBox Decesos Plus Flexible2 policies make all these procedures easier for your family members.

These policies are exclusively intended for elderly customers living in Spain who wish to be buried anywhere in Spain.

Single premium or payment in 60 monthly payments

Testament Plus and Legal Assistance Plus coverage

Funeral adviser throughout the process

Helpline for MyBox customers: 900 50 50 40

Guaranteed service quality

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  • Coverage

  • Optional services

  • MyBox commitments

  • Other advantages

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The MyBox Decesos Plus and MyBox Decesos Plus Flexible policies include new cover; you will have the help you need at the most difficult of times:


Funeral service

Full cover of funeral service costs.


Will Plus

We offer advice and writing an open will, a living will and notarised precautionary powers of attorney and decision-making documents.


Transport in Spain and abroad

Covers transfer within Spain of the deceased insured person and transfer or repatriation from abroad to Spain.


Psychological assistance

Emotional support at the place of the death, vigil and funeral of the spouse or partner with whom the deceased insured person lived and, in the event of an accident, for blood relatives and siblings of the deceased.


Legal Assistance Plus

Covers the management of legal procedures such as obtaining the widow's or orphan's pension and a change of name for utilities in the event of the insured person's death.


In addition, you can supplement the main cover with these two optional packages:

  • Digital Pack: service to manage a digital footprint and protect the deceased's identity.
  • Plus Service: €1,000 additional capital for the funeral service.

Exclusively, we undertake to offer the best service, which will include service commitments such as:

1. Immediate Funeral Service
Maximum of 30 minutes to start making funeral arrangements after the family member's call.

2. Testament Plus service
After the customer requests the service, within 24 hours the assigned lawyer will telephone the customer to start processing the various services that are included in this guarantee: notarised open will, living will, notarised precautionary powers of attorney and decision-making documents.

3. Processing of the application for payment of the death grant from the National Social Security Institute (widow's or orphan's pension)
Filing an application within 96 hours with the INSS (Social Security Institute), once the beneficiaries provide us with all the documentation needed to start the process.

4. Service to change the name on utilities in the event of the insured person's death
Filing an application within 7 calendar days with the utility companies to change the name on the contract to that of the heir, once he/she is verified to satisfy all the requirements to receive the service, and we receive the documents needed to initiate the process.

If any of the aforementioned deadlines is not met, the beneficiary can request a review of the fulfilment of these commitments, and if applicable, request payment of €200 as financial compensation3.

  • You will have a funeral adviser who will advise the family and coordinate the funeral service from the moment it is activated until its completion.
  • Quick and easy to apply: no health questionnaire or medical exam.

The differences are:

  • MB Decesos Plus

    • Available from 54 years and 11 months of age to 99 years and 11 months.
    • Single premium.
    • 12-month waiting period for suicide.
    • Multi-insured insurance up to 5 insured persons per policy.
    • Redemption option after paying the single premium.
  • MyBox Decesos Plus Flexible

    • Available from 54 years and 11 months of age to 79 years and 11 months.
    • MONTHLY INSTALMENTS (60 monthly instalments).
    • Waiting periods of 1 month due to illness and 12 months due to suicide.
    • Insurance policy available for one insured person.
    • Redemption option after paying the 60 monthly payments.

For more information, request an appointment to go to your branch or contact your adviser through CaixaBankNow

Sign up now

1. Promotion: to benefit from the promotion, you must take out at least one new MyBox product in the promotion between 08/09/2025 and 31/12/2025, inclusive. A customer could get €50 for every new MyBox product or service they take out, up to a maximum of €600, provided they meet the specified conditions. The amount will be credited to a gift card exclusively for individuals. You can view the other conditions of the promotion, subscription and contracting of products at any CaixaBank branch or at www.CaixaBank.es Insurance promotion: promotion valid for individuals who take out new insurance policies during the promotional period and meet the conditions mentioned above. The corresponding amount will be put on the Gift Card for natural persons, provided that the amount of the premium of the respective insurance taken out is at least €40 per month during the first three years of its duration (36 months), equivalent to a €1,440 premium during the first insurance period. In the case of MyBox Decesos Plus and MyBox Plus Seniors Flexible, if the insurance is taken out to cover different policyholders, the corresponding amount will be paid for each policyholder who meets the eligibility conditions of the promotion. The maximum amount a customer can receive from this promotion will be €600 per policyholder and is subject to the taxes, withholdings and other surcharges in force on the date the incentive is paid and to limitations and penalties in the event of non-compliance with the conditions of the promotion. The MyBox Tranquilidad Senior product does not require a minimum premium, but the minimum insured amount is €80,000. Promotion not compatible with other promotions with a gift card. All the insurance policies taken out during the promotional period must remain in force and current in payment for 36 months from when the last MyBox product or products purchased during the promotion period were taken out. In addition to the gift card, individual customers who purchase three or more promotional products can choose from among one of these two additional prizes: a subscription to a digital streaming platform for an amount equivalent to 1 year of the Standard plan without ads, or 24 cinema tickets (2 tickets a month for 12 months). The 24 cinema tickets can be distributed as desired, and are valid for 12 months from the date of issue. Alarms and Protección Senior promotion: promotion valid for customers who take out during this period MyBox Alarma PreSense Hogar and MyBox Protección Senior (Single or Duo) from Securitas Direct through Facilitea Selectplace, S.A.U., which is installed or activated within six months from the date requested.

2. The products taken out between 1/1/2023 and 3/9/2023 (both included) with CaixaBank that are eligible for the promotion are as follows: Home insurance: MyBox Home; Car insurance: MyBox Auto; Health insurance: MyBox Health, MyBox Health Seniors; MyBox Health North Zone; Funeral insurance: MyBox Decesos Plus Flexible; Life Insurance: MyBox Life; Alarms: MyBox Home Alarm, MyBox Home Alarm Premium; Senior Protection: MyBox Protección Senior (Single and Duo).

3. The full premium payment will be made when the policy comes into effect. The policy is available from 54 years and 11 months of age to 99 years and 11 months.

4. The full premium will be paid monthly during the first 60 months of the policy's validity. The policy is available from 54 years and 11 months of age to 79 years and 11 months.

5. There will be a right to financial compensation for each calendar year and for each insured person covered by the policy. This financial compensation will be paid into the bank account number specified to the company to pay the insurance premium, at the time when the service is provided, and within 30 days from the time the company accepts the payment of the compensation.

Information subject to the general, specific and special terms and conditions of each policy, as well as to the Company's subscription and contracting conditions.

Life insurance of VidaCaixa, S.A.U. de Seguros y Reaseguros with Tax ID A-58333261 and non-life insurance of SegurCaixa Adeslas, S.A. de Seguros y Reaseguros. CaixaBank, S.A., exclusive banking and insurance operator of VidaCaixa, S.A.U. de Seguros y Reaseguros, and authorised by SegurCaixa Adeslas, S.A., with tax ID number A-08663619 and registered address at Calle Pintor Sorolla, 2-4, 46002 Valencia. Listed in the Spanish Directorate-General of Insurance and Pension Funds Registry of Insurance and Reinsurance Distributors under code OE0003. It has the corresponding professional civil liability insurance in place to cover any liabilities that may arise due to professional negligence, as required by law. Visit the company website for more information.

NRI: 7343-2024/09542

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