Get €100 for each new policyholder

€500

Now when you take out one of these two policies: Decesos Seniors (single premium)1 or MyBox Decesos Seniors Flexible (payment of 36 monthly payments)2, you will obtain a Gift Card with €100 per policyholder3.

From 21-09-2022 until 31-12-2022


NRI: 21470-2022-05555

When a relative passes away, there are numerous procedures and paperwork involved, which also involves making different decisions. The MyBox Decesos Seniors (single premium) and MyBox Decesos Seniors Flexible (payment of 36 monthly payments) policies make all these procedures easier for your family members.

These policies are exclusively intended for elderly customers living in Spain who wish to be buried anywhere in Spain.

Single premium or payment in 36 monthly payments

Testament Plus and Legal Assistance Plus coverage

Funeral adviser throughout the process

Helpline for MyBox customers: 900 50 50 40

Guaranteed service quality

The MyBox Decesos Seniors (single premium) and MyBox Decesos Senior Flexible (payment of 36 monthly payments) policies include new cover; you will have the help you need at the most difficult of times:


Funeral service

Full cover of funeral service costs.


Will Plus

We offer advice and writing an open will, a living will and notarised precautionary powers of attorney and decision-making documents.


Transport in Spain and abroad

Covers transfer within Spain of the deceased insured person and transfer or repatriation from abroad to Spain.


Psychological assistance

Emotional support at the place of the death, vigil and funeral of the spouse or partner with whom the deceased insured person lived and, in the event of an accident, for blood relatives and siblings of the deceased.


Legal Assistance Plus

Covers the management of legal procedures such as obtaining the widow's or orphan's pension and a change of name for utilities in the event of the insured person's death.


In addition, you can supplement the main cover with these two optional packages:

  • Digital Pack: service to manage a digital footprint and protect the deceased's identity.
  • Plus Service: €1,000 additional capital for the funeral service.

Exclusively, we undertake to offer the best service, which will include service commitments such as:

1. Immediate Funeral Service
Maximum of 30 minutes to start making funeral arrangements after the family member's call.

2. Testament Plus service
After the customer requests the service, within 24 hours the assigned lawyer will telephone the customer to start processing the various services that are included in this guarantee: notarised open will, living will, notarised precautionary powers of attorney and decision-making documents.

3. Processing of the application for payment of the death grant from the National Social Security Institute (widow's or orphan's pension)
Filing an application within 96 hours with the INSS (Social Security Institute), once the beneficiaries provide us with all the documentation needed to start the process.

4. Service to change the name on utilities in the event of the insured person's death
Filing an application within 7 calendar days with the utility companies to change the name on the contract to that of the heir, once he/she is verified to satisfy all the requirements to receive the service, and we receive the documents needed to initiate the process.

If any of the aforementioned deadlines is not met, the beneficiary can request a review of the fulfilment of these commitments, and if applicable, request payment of €200 as financial compensation4.

  • You will have a funeral adviser who will advise the family and coordinate the funeral service from the moment it is activated until its completion.
  • No waiting or pre-existing periods.
  • Quick and easy to apply: no health questionnaire or medical exam.

The differences are:

  • MyBox Decesos Seniors

    • Available from 64 years and 11 months of age to 99 years and 11 months.
    • Single premium.
    • 12-month waiting period for suicide.
    • Multi-insured insurance up to 15 insured persons per policy.
    • Redemption option after paying the single premium.
  • MyBox Decesos Seniors Flexible

    • Available from 64 years and 11 months of age to 79 years and 11 months.
    • MONTHLY INSTALMENTS (36 monthly instalments).
    • Waiting periods of 1 month due to illness and 12 months due to suicide.
    • Insurance policy available for one insured person.
    • Redemption option after paying the 36 monthly payments.

For more information, request an appointment to go to your branch or contact your adviser through CaixaBankNow