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  • Security
  • Commercial scam

Commercial scam

Steps to take to protect yourself from commercial scams

In an increasingly interconnected world, commercial scams have become a growing threat to consumers around the world. Scammers use ever-more sophisticated tactics to deceive us.

What to do if you are a victim of fraud

  • Report the fraud to your bank as quickly as possible.
  • Report the incident to the police.
  • Save all the data and information involving the conversations held with the scammer.
  • If you detect suspicious transactions in your account or you have provided your details in what you think is a fraud campaign, or you think you're the victim of a scam, contact your branch manager or call the 24-hour customer service helpline on 93 887 25 25/900 40 40 90, or +34 938 87 25 25 if you are abroad.
  • 0.

    Misleading advertising

    Some types of commercial scams

    Fake ads and offers designed to get users to purchase products that will never reach their destination.

  • 1.

    Fake websites

    Some types of commercial scams

    Scammers create websites, sometimes by cloning a legitimate website, to promote products or services at highly appealing prices.

  • 2.

    Scams involving fake financial products

    Some types of commercial scams

    Promises of high and immediate returns on your savings, or loans with very attractive conditions. In short, scammers lure their victims into taking out fake financial products.

  • 3.

    Scams through false job offers

    Some types of commercial scams

    Job offers that promise a contract and immediate money for clicking, for example, “Like” on a series of videos, can be a good hook, but also a great strategy for cybercriminals, who will ultimately seek to get personal data from victims and then even scam them by asking them to make a series of payments.

  • 0.

    Be wary, don't rush and use common sense

    Tips to protect yourself and avoid being a victim

    If something seems too good to be true, it's probably a scam. Don't trust tempting offers or deals.

  • 1.

    Do not provide your personal data to strangers

    Tips to protect yourself and avoid being a victim

    Never share sensitive information such as bank accounts, bank card numbers or even phone numbers or other personal data.

  • 2.

    Research before you buy

    Tips to protect yourself and avoid being a victim

    Before making a purchase or hiring a service, research the individual or company by looking up their reputation online or reading user reviews.

  • 3.

    Always be wary of urgency or pressure tactics

    Tips to protect yourself and avoid being a victim

    Scammers often resort to time pressure to encourage victims to make hasty decisions.

  • 4.

    Use secure payment methods

    Tips to protect yourself and avoid being a victim

    Before carrying out any transactions, take every precaution involving the payment method. Be wary if the advertiser requests payment using a channel that is different from that offered on the legitimate web platform.

If you think you might be the victim of a scam,
contact us as soon as possible

Call us on 93 887 25 25 or 900 40 40 90

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    How to detect a scam.

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