Welcome to the miniseries on cyberfraud
It's time to shine some light on the dark world of cyberfraud. Dive into the six-episode miniseries, explore the most common cases of cyberfraud and learn how to unmask cyber scammers.
CaixaBank (Go to home)
Look at all episodes
Episode 1: The phishing trap
We can all be victims of "phishing" and "smishing". In this case, we'll look at the hooks that cyberscammers use to get our confidential data and money. We'll also learn how to analyse the clues that can help identify this type of scam.We can all be victims of "phishing" and "smishing". In this case, we'll look at the hooks that cyberscammers use to get our confidential data and money. We'll also learn how to analyse the clues that can help identify this type of scam.
Episode 2: The mystery of the fake call
Can you trust phone calls that ask you for money and confidential information? In the case of "vishing", we’ll discover how cyberscammers impersonate trusted companies to deceive us, and just how important it is to hang up the phone and verify through other channels.
Episode 3: The scam of fraudulent online purchases
Who hasn't been tempted by an offer that seemed too good to be true? In the case of fraudulent online purchases, we'll learn to be wary of generous discounts and misleading selling practices.
Episode 4: The deepfake threat
Artificial intelligence has shown us that we can't trust everything we see and hear. In the case of “deepfakes”, we’ll explore this emerging threat and learn how to spot the manipulations and deceptions that may be presented to us using this type of technology.
Episode 5: The relentless phone hackers
Malicious apps, compromised Wi-Fi networks, fake QR codes... In this case, we’ll learn how to prevent cyber scammers from infiltrating our mobile devices in ways that could compromise us both personally and financially.
Episode 6: The curious case of the password
Using weak passwords means opening a door to cyberattacks on our account and confidential information. In this case, we’ll learn to become more aware of the importance of protecting ourselves with a strong password, as well as other effective methods.
If you believe you've been a victim of fraud, have detected suspicious activity on your account, or have received confusing communications, please contact our 24-hour customer service team: 93 887 25 25 or 900 40 40 90
If you are abroad, call +34 938 87 25 25
