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Featured queries

Find the most frequently asked questions from our customers here

What should you do if you have forgotten or have been blocked from accessing CaixabankNow digital banking?

To recover your CaixaBankNow digital banking access codes, you need a CaixaBank credit or debit card and your mobile phone at hand. You can restore your CaixaBankNow access codes online. Make sure your mobile phone number is the one you have registered with Caixabank.
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How do I make an appointment with my office adviser?

To make an appointment with your adviser, access CaixabankNow via the app or the website and once there, access the Adviser area. If you have any doubts, ask Noa the virtual assistant here.

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Become a customer in a few steps and contact us whenever you want from the CaixaBankNow app.

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Can't find what you're looking for?

We resolve your queries by calling +34 93 887 25 25 or +34 900 40 40 90 or the senior customer service number +34 93 887 25 24 or +34 900 365 065.

If you prefer to contact us through our contact form, please fill in the following form

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Send us an email with your enquiry or suggestion quickly and easily. You will receive an email with the response to your request.

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Find the phone contact you need

We offer different telephone support services for issues related to:

SegurCaixa Adeslas
900 50 50 40
91 125 98 41

Confirming
96 029 03 50

Retail Service (POS, CyberPack and POS tablet) 91 435 30 28

If you need to contact any other SegurCaixa service, please consult one of the following numbers

SegurCaixa Adeslas

For individuals and the self-employed:

900 50 50 40

91 125 98 41

For companies:

900 100 180

91 000 85 51

Direct access to the Service

Health and Dental Insurance
Emergencies,consultations, authorisations and reimbursements
91 919 18 98

Health Emergencies
93 253 26 72

Health care abroad:
+34 91 745 32 80

Dental appointment
900 229 922
91 955 19 00

Home Insurance
Assistance, claims and management
91 489 43 17

Car Insurance
Roadside assistanceclaims and policy management
91 125 98 49


24 hour roadside assistance
900 301 900
+34 93 463 11 69 (from abroad)

Death insurance
91 125 98 36

Travel assistance
91 831 51 32  

Business
91 125 98 42

MyBox Commitments
91 991 78 21
900 110 434

Repatriation
+34 91 572 82 59 (from abroad)

Agroseguro
91 038 74 38

CL Fishing, CL Hunting and CL Ganado
91 590 97 52

Transport
91 567 74 32

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