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  • Accessibility Statement for the CaixaBank App
Accessibility Statement for the CaixaBank App
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  • Accessibility declaration

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What is accessibility for the CaixaBank Group?

Our accessibility statement for this site:

At CaixaBank we want our app to be accessible to everyone.

Accessible content:

Below, we list the extent to which our website/app conforms to the guidelines set out in WCAG 2.2:

  • Partially compliant with the requirement to allow content to be made available with assistive technology tools, such as screen readers, while maintaining the same structure and information.
  • Partially compliant with the requirement that content be distinguishable, that there be sufficient contrast between elements, that it should not rely on colour alone to convey information, or that it should allow for the text size or screen zoom to be increased without losing information.
  • Fully compliant with the requirement to provide users with alternative ways of entering data to the keyboard.
  • Fully compliant with the requirement for content to be predictable. For example, that users know when the content of a page will change as a result of an interaction or that they will always encounter the navigation elements in the same order.
  • Fully compliant with the requirement for content to be compatible with assistive technologies and keyboard navigation.

Content not accessible:

We are working to progressively improve the accessibility of this page. The following are the current points for improvement:

  • Not adapted to the requirement to offer an alternative in text format to any content that is in other formats, such as image, video or audio, for example. This is not necessary for content that is purely decorative.
  • Not adapted to the requirement to allow all content to be accessed and interacted with using only the keyboard.
  • Not adapted to the requirement to make it easier for users to navigate and interact with content using assistive technology or via the keyboard. For example, with a structure suitable for screen readers or with descriptive headings and links.
  • Not adapted to the requirement that the content should provide clear instructions for avoiding and correcting errors.

This statement was prepared on 7 May 2025.

The method used to prepare the statement has been a self-assessment.

Last revision of the declaration: 30 May 2025

       

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