We inform you that in the framework of the moratorium request that you have made, and in order to finalise the analysis of said request, we need to correct an error in the completion of the responsible declaration.

In the RESPONSIBLE DECLARATION of your request for debt moratorium you indicated that your family unit had suffered an alteration of its economic circumstances as a result of the crisis derived from COVID-19 because one of its members was an employee person and had become unemployed or had been affected by a temporary employment regulation file (ERTE).

After reviewing the documentation that you have provided us, we are not aware that the employment situation is that of an employee person, but rather that of an employer or professional who has suffered a cessation in their activity or a drop in their sales / turnover volume, or an equivalent situation that has affected their income. This discrepancy could cause your request for a moratorium to be denied. That is why we need you to access CaixaBankNow, where a message for you to confirm that there was an error in the completion of the responsible declaration will be shown, and that where you wanted to indicate "self-employed" you indicated "employee". Therefore, you confirm that you want to rectify your RESPONSIBLE DECLARATION in the indicated sense, that is, stating that you wanted to indicate "self-employed worker".

CaixaBank, SA, with registered office located in Calle Pintor Sorolla, 2-4, 46002 Valencia, with TIN A08663619, registered in the Commercial Register of Valencia, under volume 10370, sheet 1, page number V-178 351, and registered in the Special Administrative Register of the Bank of Spain, under number 2100.