HolaBank

Enjoy life with the smartest solution

€50 for each new product taken out
When you take out at least two products in the MyHome promotion.1

From 04-04-2022 until 1-07-2022


NRI: 20974-2022-05555


MyBox Senior Protection is a 24/7, year-round personal protection and well-being service, which offers security both inside and outside the home in the event of any emergency situation, thanks to its advanced technology and its high-tech watch design.

Enjoy greater savings

at the best price.

The same monthly price2

We want to make it easy for you.
Each month you will pay the same, with no hidden charges2.



MyBox Senior Single Protection

For the first three years

Total price of the equipment in instalments: €426.894

Equipment purchase price in cash: €426.894

Home delivery

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From the Central Unit:

  • Enjoy a healthy environment
    With information on the air quality, temperature and humidity inside and outside the home.
  • Voice chat
    You can communicate with other Senior Protection users to share friendly moments.
  • 24-hour telepharmacy
    If the user cannot get to the pharmacy to purchase medication, Alares5 will go to the user's nearest pharmacy to purchase the requested medication and take it directly to the user's home or location, anywhere in Spain. The user may make unlimited use of the service. Alares will go to the user's home, workplace or location to collect the medication amount and prescription, where applicable, collect it at the nearest pharmacy (prioritising the user's preferred pharmacy) and deliver it to the same location. The user will only pay the cost of the medication. The service can be requested and provided 24 hours a day, 365 days a year. The service is provided within 3 hours, anywhere in Spain.
  • Butler
    With the Butler service, you can receive some extra help with everyday tasks like renewing your national ID, passport or driving licence... With our Butler service managers, you can receive information to help you save money on your electricity, gas, telephone and TV bills. Or,
    if you prefer, we will help you to locate your preferred activities: sport, leisure, culture...
  • 24-hour medical advice
    You can receive medical advice 24 hours a day, 365 days a year. Through your Senior Protection device in a matter of seconds, to clarify any consultation with medical professionals.



From your watch:

From the watch you can view the environmental parameters within your home, provided you are inside your home (temperature, humidity and air quality). When you are away from home, you can view the following information from the watch: time and date, percentage of daily physical exercise completed, steps, distance travelled in kilometres and watch battery percentage.

  • SOS button
    You just need to press and hold it for 2 seconds at any time when you need it.

  • Fall detection
    The watch also detects a fall if the user remains still for 45 seconds; but always press the SOS button on the side if possible.



Medical diagnosis by video consultation

A healthcare service provided through the HomeDoctor app, through which you can access a medical video consultation. Plus, thanks to the health assessment device, the doctor can check your vital signs immediately without leaving the house.


Health assessment devices

To complement the medical advice service, Homedoctor includes a remote assessment device for temperature, blood oxygen, electrocardiogram and blood pressure.



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1. The products included in the promotion are any financed product from TVs (refurbished or outlet products are excluded from the promotion), laptops, large appliances, microwaves, air purifiers, solar panels, used vehicles or motorbikes marketed by Wivai Selectplace, S.A.U., by taking out MyBox Alarm Home, MyBox Senior Protection, MyBox Home or MyBox Auto insurance, or MyBox Life or Seviam Abierto/Seviam Plus life insurance policies with mortgage coverage. The premium amount for MyBox insurance must be at least €20 per month for the first three years (36 months); that is, a €720 premium for the first insurance period. If the same customer contracts several life insurance policies, they will be considered as a single insurance product and the promotion premium will be the sum of the premiums for these insurance policies. All products included in this promotion are taken out separately and are independent from each other. If purchasing a security system, solar panels or Senior Protection, these should be installed or activated within six months from the date requested, in accordance with the terms of the promotion. Valid exclusively for new product contracts included in the promotion between 4-4-2022 and 1-7-2022. The promotion amount will be credited to a gift card for individuals. The customer will be given €50 on a gift card for each new product taken out that meets the conditions of the promotion, with at least two products taken out. The promotion amount is subject to the taxes, withholdings or other surcharges in force on the date that the incentive is paid out, and to limitations and penalties in the event of non-compliance with the conditions of the promotion. Promotion may not be combined with other promotions. You may view the other conditions of the promotion, subscription and contracting of products at any CaixaBank branch or at www.CaixaBank.es.

2. The MyBox Alarm and MyBox Senior Protection offer is exclusive to Securitas Direct, S.A.U., entered in the National Registry of Private Security Firms with no. 2737, through Wivai Selectplace, S.A.U., Gran Via de les Corts Catalanes, 159, 08014 Barcelona. Tax ID: A-58481730. For more detailed information, go to wivai.com. This offer is subject to the provisions of the Law on Retail Trade Management and Consumer Protection and all other implementing regulations. MyBox Alarm: Securitas Direct, S.A.U. undertakes to conduct a personalised security assessment by telephone and, once complete, undertakes to install the alarm within 72 hours, at which time the corresponding contract will be signed directly with Securitas Direct, S.A.U. On the day of installation, Securitas Direct, S.A.U. will deliver to you all warranty and maintenance documentation and all product manuals and terms and conditions of use. MyBox Senior Protection: Securitas Direct, S.A.U. undertakes to deliver the product to the specified location within three days, at which time the corresponding contract will be signed directly with Securitas Direct, S.A.U. Securitas Direct, S.A.U. will contact you to activate the product and deliver to you all warranty and maintenance documentation and all product manuals and terms and conditions of use. Should you experience any problems after you purchase our product, you must contact the Securitas Direct Technical Assistance Service (900 111 099). CaixaBank is independent from the terms and conditions of this offer and the commercial or contractual relationships resulting from it, as it only facilitates access to it.

TERMS AND CONDITIONS.
3. The promoted fee includes both the payment of the equipment pack and the maintenance service. Monthly subscription for 36 months with minimum maintenance service with Securitas Direct of 36 months. If you choose to unsubscribe from the service within the first 36 months, you will be charged a penalty for the cost of the installed security equipment and devices, up to €439 excluding tax.

4. Price breakdown: Single Senior equipment pack + maintenance service €1,188.00. Total price of the equipment: €426.89 + total cost of the maintenance service: €761.11. Duo Senior equipment pack + maintenance service: €1,908.00. Total price of the equipment: €821.78 + total cost of the maintenance service: €1,086.23.

5. The company ALARES HUMAN SERVICES, S.A. (abbreviated to Alares), with tax ID A-82277963, registered office in Madrid (28046), paseo de la Castellana, 126, registered in the Companies Register of Madrid in volume 17544, book 0, sheet 124, section 8, page M-228869, entry 19, with the powers granted to it through the proxy executed on 27 November 2015 before the notary of Madrid Mr. Enrique José Rodríguez Cativiela, under number 1416 of his record.

IRN: 19408-2021-05555

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