Car insurance

SegurCaixa Auto is the car insurance created by CaixaBank exclusively devised for our clients, to meet their needs as drivers. It is a product adjusted to the latest market developments, such as extensive and innovative coverages.

Before contracting SegurCaixa Auto, you must obtain your estimate. All our clients can get it, fully personalised, through Línea Abierta - by accessing CaixaBank’s website- or by requesting it at their CaixaBank branch. Calculate your estimate now and contract it.

SegurCaixa Auto offers different contracting alternatives based on your needs and the age of your vehicle. The different types of coverage are: comprehensive mode, with our without excess, it is the best option for new vehicles from the dealership; we recommend the full risk option with an excess of 200, 300 o 600 euros, if your vehicle was already yours or you have acquired it from an individual or dealership and is up to 5 years old; we recommend the extended third party coverage for vehicles that are between 5 and 7 years old; and the third party with windows for vehicles over 7 years old.

The calculation of the SegurCaixa Auto estimate is very simple and you will not need many documents to obtain it. However, there are two documents that will be useful: technical specifications of the vehicle (information on the make, model and version) and the vehicle registration certificate (information on the number plate and age of the vehicle).

The price of the SegurCaixa Auto would not be exact. Also, if you take out an insurance using incorrect data, you would have problems in the event of an accident.

SegurCaixa Auto automatically includes drivers over 25 years of age and with at least 2 years of licence who drive your vehicle on occasion. If there is a driver under 25 years of age or with less than 2 years of licence who is going to drive it, you must declare so to SegurCaixa and take out an additional guarantee so that it is included in your policy.

Vehicles with a Spanish number plate (cars for private use, MPVs and SUVs).

The SegurCaixa Auto policy covers automatically all the standard accessories or optional elements without having to expressly declare them. Also, it covers, without having to declare them, other accessories up to a limit of €1,500 (at first risk).

If your previous company applied a bonus for keeping a good driving record, in SegurCaixa Auto, after assessing your actual accident record, we will offer you the relevant discounts and bonuses. Check it and calculate your estimate now.

Yes, SegurCaixa Auto allows you to pay the premium by instalments biannually, quarterly or monthly. In the latter case, it is only possible if the direct debit is placed through CaixaBank.

The comprehensive insurance with excess can be taken out for new vehicles from a dealership. If the vehicle was already yours or it is a second hand vehicle acquired from an individual or dealership, you can choose between the all risk with excess, extended third party or third party with windows.

The different SegurCaixa Auto modes offer the best market services, and have been devised to cover the needs of all the drivers, both for their personal characteristics and the type of vehicle to insure. However, you can extend your insurance with the following options: replacement vehicle (due to accident or theft) and an extension of €60,000 of the accident guarantee to the driver due to death or full and permanent disability. Likewise, if your vehicle is to be driven by a driver under 25 years of age or with less than two years of licence, you will have to contract an additional guarantee.

In the event of total loss of the vehicle, the compensation will be as follows: in the first two years, and as long as you are the main owner of the vehicle, we will compensate you with its purchase value (the price of your new vehicle); if the vehicle is over two years old, we will compensate you with its market value (the value of the acquisition of your vehicle at a dealership, based on age and characteristics).

Any luggage and personal objects you carry on your vehicle at the time of the accident are also covered. The coverage is up to €500 for the theft, fire and personal damage guarantees.

We assess you by telephone on how to manage fine appeals. Likewise, we will manage disclaimers and ordinary appeals against these sanctions from the Traffic law. Moreover, SegurCaixa Auto covers the fees to register in the course for the total or partial recovery of points, from the loss of 4 points.

You can do it from the mobile app “SegurCaixa Auto”, calling 902 233 266 or accessing Línea Abierta and providing the details of the accident. From that moment, we will carry out the remaining procedures.

We will let you choose your trusted garage to repair the vehicle, even the one of dealer of the vehicle make.

The tyre change due to a flat tyre is included in the SegurCaixa Auto policy, as well as other unforeseen circumstances such as running out of petrol or losing the keys of your vehicle. Check out all the coverages travel assistance includes.

We recommend carrying in the vehicle the latest bill as a payment receipt. If you are travelling to countries outside the EU, you will have to carry, apart from this bill, the Green Card.

To carry out any procedure or change related to your policy, you can visit your CaixaBank branch, call 902 233 266 or access Línea Abierta.

If you need any document related to your insurance (specific or general conditions, assistance card, etc.), you can visit your CaixaBank branch or call 902 233 266.

If you are travelling to countries outside the EU, you will have to carry the green card in your vehicle. This document, with international validity and necessary to drive the vehicle outside the EU, can be requested by phone, at any of our branches or through Línea Abierta. It is mandatory to carry it to the following countries: Albania, Bosnia and Herzegovina, Belarus, the former Yugoslav Republic of Macedonia, Israel, Iran, Moldova, Morocco, Russia, Serbia and Montenegro, Tunisia, Turkey and Ukraine.

In the case that any of the data of your policy has changed or has been entered incorrectly, you must notify so immediately by phone, from any branch or by accessing Línea Abierta. In the event of an accident, if any of the data of your policy is not up to date and it affects the price of your insurance, you could be left uncovered by the policy.

The claims for windows breakage, theft, fire and travel assistance will not compute towards the bonus-malus system. Only the accidents with third parties that are your fault and the accidents with own damages without other party will adjust the price of your insurance for the following year.

You can contact SegurCaixa Adeslas through the contact telephone numbers and e-mail address available at the Customer service website.