Otros perfiles
Why should you take out SegurCaixa Auto?
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You always choose the repair shop
Take your car to the garage of your choice with special benefits at collaborating shops
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We provide you with assistance in less than 1 hour
If you need us, we’ll be there, starting from 0 km, 24 hours a day, 365 days a year (including non-ordinary roads)
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Decide how you want to pay
Take it out now, choose when you want your insurance to start (up to 6 months ahead) and your chosen payment frequency (monthly, quarterly, half-yearly, or annually).
The most extensive COVERAGE
Coverages | Comprehensive (with and without excess) | Third parties extended | Third party with broken windscreens |
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Recommended for... |
New or semi-new vehicles (less than 5 years) |
Vehicles between 5 and 7 years old |
Vehicles over 7 years |
Compulsory Civil Liability |
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Voluntary Civil Liability |
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Driver’s accidents |
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Criminal defence and claim for damages | |||
Management of fines and loss of points |
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Travel assistance |
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Screens |
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Robbery | |||
Fire | |||
Damages to own vehicle | |||
Replacement vehicle |
Optional |
Optional |
Optional |
Damages to the vehicle from collisions with hunting and/or domestic animals |
Frequently asked questions
Before you take out cover
SegurCaixa Auto is car insurance created by CaixaBank exclusively for our clients, to meet their needs as drivers. The product encompasses all the latest market developments, such as extensive and innovative coverages.
Before contracting SegurCaixa Auto, you must obtain your estimate. All our clients can get a fully personalised quote through CaixaBankNow - by accessing CaixaBank’s website- or request one at the CaixaBank branch. Calculate your estimate now and take it out.
SegurCaixa Auto offers various alternatives based on your needs and the age of your vehicle. The different types of coverage are: comprehensive mode, with or without excess - this is the best option for new vehicles from the dealership; we recommend the full risk option with an excess of 200, 300 or 600 euros, if your vehicle was already yours or you have acquired it from an individual or dealership and is up to 5 years old; we recommend extended third party coverage for vehicles that are between 5 and 7 years old; and third party with windows for vehicles over 7 years old.
The calculation of the SegurCaixa Auto estimate is very simple and you will not need many documents to obtain it. However, there are two documents that will be useful: technical specifications of the vehicle (information on the make, model and version) and the vehicle registration certificate (information on the number plate and age of the vehicle).
The price of the SegurCaixa Auto would not be exact. Also, if you take out an insurance using incorrect data, you would have problems in the event of an accident.
SegurCaixa Auto automatically includes drivers over 25 years of age who have held a licence for at least 2 years who drive your vehicle occasionally. If there is a driver under 25 years of age or with less than 2 years of licence who is going to drive it, you must declare this to SegurCaixa and take out an additional guarantee to include it in your policy.
Vehicles with a Spanish number plate (cars for private use, MPVs and SUVs).
The SegurCaixa Auto policy covers automatically all the standard accessories or optional elements without having to expressly declare them. Also, it covers, without having to declare them, other accessories up to a limit of €1,500 (at first risk).
If your previous company applied a bonus for keeping a good driving record, in SegurCaixa Auto, after assessing your actual accident record, we will offer you the relevant discounts and bonuses. Check it and calculate your estimate now.
Yes, SegurCaixa Auto allows you to pay the premium by instalments biannually, quarterly or monthly. In the latter case, it is only possible if the direct debit is placed through CaixaBank.
What does it cover?
Comprehensive insurance with excess can be taken out for new vehicles from a dealership. If the vehicle was already yours or it is a second-hand vehicle acquired from an individual or dealership, you can choose from all risk with excess, extended third party, or third party with windows.
The different SegurCaixa Auto modes offer the best services on the market, and have been devised to cover the needs of all drivers, based on both their personal characteristics and the type of vehicle they want to insure. However, you can extend your insurance with the following options: replacement vehicle (due to accident or theft) and an extension of €60,000 of the accident guarantee to the driver due to death or full and permanent disability. Likewise, if your vehicle is to be driven by a driver who is under 25 years of age or who has held their licence for less than two years, you will have to take out an additional guarantee.
In the event of total loss of the vehicle, the compensation will be as follows: in the first two years, and as long as you are the main owner of the vehicle, we will compensate you with its purchase value (the price of your new vehicle); if the vehicle is over two years old, we will compensate you with its market value (the value of the acquisition of your vehicle at a dealership, based on age and characteristics).
Any luggage and personal objects you carry in your vehicle at the time of the accident are also covered. The coverage is up to €500 for theft, fire and personal damage guarantees.
We assess you by telephone on how to manage appeals for fines. Likewise, we will manage disclaimers and ordinary appeals against these penalties from the traffic authorities. Moreover, SegurCaixa Auto covers the fees to register for a course for the total or partial recovery of points, from the loss of 4 points.
Assistance and management
You can do it from “SegurCaixa Auto” mobile app, by calling 902 233 266, or accessing CaixaBankNow and providing the details of the accident. We will take care of the procedures from that moment onwards.
You can choose your trusted garage to repair the vehicle, including the one at the dealer of your vehicle's make.
Tyre changes due to flat tyres are included in the SegurCaixa Auto policy, as well as other unforeseen circumstances such as running out of petrol or losing your vehicle's keys. Check out all the coverage our travel assistance includes.
We recommend carrying your latest bill as a payment receipt in your vehicle. If you are travelling to countries outside the EU, you will have to carry your Green Card as well as the bill.
To carry out any procedure or change related to your policy, you can visit your CaixaBank branch, call 902 233 266 or access CaixaBankNow.
If you need any documents related to your insurance (specific or general terms and conditions, assistance card, etc.) you can visit your CaixaBank branch or call 902 233 266.
If you are travelling to countries outside the EU, you will have to carry your green card in your vehicle. This document, with international validity and necessary to drive the vehicle outside the EU, can be requested by phone, at any of our branches, or through CaixaBankNow. It is mandatory to carry it in the following countries: Albania, Bosnia and Herzegovina, Belarus, the former Yugoslav Republic of Macedonia, Israel, Iran, Moldova, Morocco, Russia, Serbia and Montenegro, Tunisia, Turkey and Ukraine.
In the case that any of the data of your policy has changed or has been entered incorrectly, you must notify us immediately by phone, from any branch or by accessing CaixaBankNow. In the event of an accident, if any of the data of your policy is not up to date and it affects the price of your insurance, you could be left uncovered by the policy.
The claims for windows breakage, theft, fire, and travel assistance will not count towards the bonus-malus system. Only accidents with third parties that are your fault, and accidents with own damages without another party will adjust the price of your insurance for the following year.
You can contact SegurCaixa Adeslas through the contact telephone numbers and e-mail address on the Customer Service website.