Otros perfiles
What do we offer you?
HCE compatible payment for Android 4.4 or later devices with NFC
Manage all your cards from the app
Control and manage all your transactions
How to download the app
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You can download the Mobile payment app for free
In the CaixaBank Mobile Store, as well as the App Store and Google Play
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Follow the steps shown in the initial help for the app
Identify yourself with your digital banking CaixaBankNow password to see all of your CaixaBank cards. View your transactions, see your available credit limit, send money and many other functionalities.
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Download your cards to make them compatible with mobile payment
For iPhone and Android devices older than version 4.4 or devices that are not NFC compatible, request your adhesive TAP card sticker or contactless bracelet to make your contactless payments.
Mobile payment is an app that lets you use your mobile phone to pay in physical stores that accept contactless payments, in addition to managing your cards, making online purchases, and sending money via Bizum. You can log in to the CaixaBank Pay app with your CaixaBankNow passwords.
If you have an Android phone, go to Google Play, type "Mobile payment" in the search engine, and tap "install". For IOS phones, go to the Apple Store, type "Mobile payment", and tap "install".
Once you have installed the Mobile payment app and downloaded your mobile payment cards, it's simple: simply position your mobile phone (with the screen unlocked) over the POS terminal to pay with your selected mobile payment card. There's no need to open the app!
You can also pay and change your payment card quickly by swiping down the top notification bar of your Android device and pressing the "Click to pay" button.
If your mobile phone does not meet the minimum requirements, don't worry. You can use a TAP contactless sticker to pay with your mobile phone. It is an adhesive contactless card that sticks to the back of your mobile phone. You can then make purchases by holding it close to a contactless POS terminal. Request it here.
CaixaBank offers this service free of charge.
Completely safe! Bank cards linked to the mobile app are protected by the CaixaBankProtect® service. Just let us know if you detect any unusual account activity, and CaixaBankProtect® will look into any unauthorised transactions.
You can download any VISA-compatible card from CaixaBank Pay.
You can call CaixaBank (902 442 500) to cancel the card downloaded onto your phone or block the card directly on the app. To do this, select the card image from the carousel to access the available operation menu, and tap "Block card".
Sign in to the CaixaBank Pay app on your new mobile phone and download your mobile payment cards. If you want to keep using the cards on your previous mobile phone, you don't have to do anything. If you don't want to use these cards, uninstall the app. If you no longer have access to your previous mobile phone, you should cancel your mobile payment cards on your new device.
Yes, but only from CaixaBank ATMs that offer the contactless option (a Contactless symbol is displayed near the keyboard). To use this option, make sure your screen is turned on and position your phone over this area. You can put your phone away once it has been detected. The ATM will then work in the same way as with any other physical bank card.
CaixaBank Pay follows VISA's security recommendations and disables this type of application when the mobile phone is rooted.
Always Protected
All cards added to the CaixaBank app are covered by CaixaBankProtect® insurance. Therefore, you can dispute fraudulent transactions of any amount. More information at www.CaixaBank.es/CaixaBankProtect.