General

CaixaBank ha estat guardonada amb diferents premis a la innovació, i espera continuar obtenint-ne més en el futur gràcies a tots els seus clients:

Euromoney

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Euromoney Awards for Excellence 2018
Western Europe's best digital bank 2018

Euromoney Awards for Excellence 2016
Best Bank for CSR in Western Europe 2016
Best Private Bank in Spain 2016

Euromoney Awards for Excellence 2015
Best Bank in Spain

Euromoney Awards for Excellence 2014
Best Retail Bank for Technology Innovation

Euromoney Awards for Excellence 2013
Best Retail Bank for Technology Innovation

Més informació

Global Finance

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Global Finance Bank 2018
Best Consumer Digital Bank in Western Europe
Most Innovative Financial Institution in Western Europe
Best Mobile Banking App in Western Europe
Most Innovative Consumer Digital Bank in Western Europe
Best Consumer Digital Bank in Spain
Innovation for Digital Engagement Process for Credit Card

Global Finance 2017
Mejor Banco Digital de Europa Occidental en 2017
Mejor Banco del Mundo en Social Media
Mejor Banco Digital de España por su apuesta por la digitalización para ofrecer una mejor calidad de servicio a sus clientes.
Mejor banco de Europa Occidental en cuatro categorías:
Best in Mobile Banking (Mejor Banca Móvil),
Best in Social Media (Mejores Redes Sociales),
Best Integrated Consumer Bank Site (Mejor Página Web para clientes particulares)
Best Bill Payment & Presentment (Mejor Sistema de Pagos de Facturas)

Global Finance 2015
Best Consumer Digital Bank in Spain

Global Finance 2014
Best Consumer Digital Bank in Spain
Best in Social Media – Stocktactics

Efma

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Efma 2016
Global Innovator 2016

Efma 2015
Innovation of the Month (Juny 2015): Les Meves Finances.
Innovation of the Month (Abril 2015): EnFamilia.
Innovation of the Month (Gener 2015): LO Tablet.

Efma 2014
Global Innovator Bank

Efma 2013
Global Innovator Bank

Més informació

BAI

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BAI: Innovative Touchpoints and Connected Experiences 2018
Es reconeix l'app de CaixaBank a nivell mundial com la forma més innovadora i amb millor experiència d'usuari per relacionar-se amb els clients

BAI – Global Banking Innovation Awards 2016
Innovation in Payments: Repsol Card - Risk modelling innovation through data analytics
Disruptive Innovation in Banking: Virtual Assistant in Foreign Trade WATSON

BAI - Global Banking Innovation Awards 2015
Finalist in Societal and Community impact: enFamilia.
Finalist in Internal process improvement: FinApps community.
Finalist in innovation in payments: contactless wristband.

BAI - Global Banking Innovation 2014
Honorable Mention for Innovative Spirit in Banking
Product & Service Innovation (ReciBox).

BAI - Global Banking Innovation Awards 2013
Most Innovative Bank of the Year

BAI - Global Banking Innovation Awards 2011
Most Innovative Bank of the Year

Gartner
Most Innovative Digital Business Model Mobile 2016

Retail Banker International
Best Mobile Banking Strategy 2016

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The Global Association for Contact Centers 2014
Best Technology Innovation
Best Customer Service

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The Global Association for Contact Centers 2014
Best Technology Innovation

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The Banker 2018
Millor projecte tecnològic del 2018 (app CaixaBankNow)

The Banker Technology Projects of the Year 2016 – Mobile
ImaginBank

The Banker Technology Projects of the Year 2014
App Broker Now per a smartwatch

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Trailblazer Award 2010
Trailblazer Award 2010 pel caixer contactless

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Outstanding Service Award 2012
Pel millor servei de caixers d’una entitat financera a Europa

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Best Use of Mobile Technology in Financial Services 2011

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Premis Publi-News
Per la innovació orientada als clients en targetes i caixers 2011

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Premis Discapnet 2011