Communication of product and service offerings through channels
Please read the document, and the button will activate when you reach the end.
Purpose
If we have your consent, we will make our product and service offers available to you through the following channels that you authorise us to use: mobile applications, digital environments and electronic channels, letters or telephone.
The data that we will use for communication purposes through the channels that you authorise us to use will vary depending on whether you have authorised us to personalise product offers based on the analysis of your data:
- If we do not have your consent for us to personalise our commercial offering ("Personalisation of the product offering based on the analysis of your data"), we will only use your identification and contact details to send you generic offers.
- If you have given your consent for us to personalise our commercial offering ("Personalisation of the product offer based on the analysis of your data"), we will also use the information in your commercial profile as detailed in the aforementioned processing in order to send you personalised offers.
Processed data
For this processing, we will not use any data that contains information revealing your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union affiliations, genetic data, biometric data intended to identify you individually, health-related data or data related to your sexual life or orientation.
The data that we will process for this purpose are:
- Identification and contact data
- full name
- sex
- postal, telephone and
- email contact information
- residence address
- communication language
- Data obtained from the performance of other processing operations provided for in this policy:
- Details of the Customisation of the products and services offered based on an analysis of your data: If you have given us your consent to customise our commercial products and services (processing A above), we will also use the information in your commercial profile that is detailed in process 6.1.A A of the Privacy Policy, to send you personalised offers
What more should I know?
What if I do not consent?
We will only process your data if you have given us your consent to do so. Your consent will remain valid until you revoke it.
And if I stop being a customer?
If you cancel all your products or services with us but forget to revoke your consent, we will do so automatically.
Who will process my data?
The following CaixaBank Group companies are joint data controllers of this data processing.
- CaixaBank, S.A.
- CaixaBank Payments & Consumer, E.F.C., E.P., S.A.U.
- Nuevo Micro Bank, S.A.U.
- Facilitea Select Place, S.A.U.
- ImaginersGen, S.A.
- VidaCaixa, S.A.U. de Seguros y Reaseguros
You can find the main aspects of the joint data controller agreements in the following section: www.caixabank.es/empresasgrupo.
Communication of product and service offerings through channels
Please read the document, and the button will activate when you reach the end.
Purpose
If we have your consent, we will make our product and service offers available to you through the following channels that you authorise us to use: mobile applications, digital environments and electronic channels, letters or telephone.
The data we will use to communicate through the channels you authorise will vary according to the following:
- If we do not have your consent to customise our products and services, or to check your ability to repay beforehand ("Customisation of the products and services offered based on an analysis of your data" and/or "Preliminary check of your ability to pay for the products and services that involve financing" process), we will only use your identifying and contact details to send you generic offers.
- If we do have your consent to customise our products and services, or to check your ability to repay beforehand ("Customisation of the products and services offered based on an analysis of your data" and/or "Preliminary check of your ability to pay for the products and services that involve financing" process), we will also use the data identified for the processes that you have authorised us to carry out.
Processed data
For this processing, we will not use any data that contains information revealing your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union affiliations, genetic data, biometric data intended to identify you individually, health-related data or data related to your sexual life or orientation.
The data that we will process for this purpose are:
- Personal and contact data: Full name, gender, postal contact information, telephone number and email address, place of residence, language for communications.
- Data obtained from the performance of other processing operations provided for in this policy:
- Details of the Customisation of the products and services offered based on an analysis of your data: If you have granted your consent for us to customise our commercial offer (processing A above), we will also use the information included in your commercial profile which is set out in processing 6.1. A of the Privacy policy, to inform you of customised offers.
- Analysis of creditworthiness and repayment capacity for the granting and monitoring of credit risk: If you have given us your consent for the preliminary check of your ability to repay (processing B above), we will also use the data detailed for processing 6.2.C of the Privacy Policy to send you offers that involve financing or deferred payments.
What more should I know?
What if I do not consent?
We will only process your data if you have given us your consent to do so. Your consent will remain valid until you revoke it.
And if I stop being a customer?
If you cancel all your products or services with us but forget to revoke your consent, we will do so automatically.
Who will process my data?
The following CaixaBank Group companies are joint data controllers of this data processing.
- CaixaBank, S.A.
- CaixaBank Payments & Consumer, E.F.C., E.P., S.A.U.
- Nuevo Micro Bank, S.A.U.
- Facilitea Select Place, S.A.U.
- ImaginersGen, S.A.
- VidaCaixa, S.A.U. de Seguros y Reaseguros
You can find the main aspects of the joint data controller agreements in the following section: www.caixabank.es/empresasgrupo.